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FMCSA's New MOTUS Platform Faces Major Operational Issues Days After Launch

The Federal Motor Carrier Safety Administration launched MOTUS on May 14, 2026, replacing three legacy registration platforms. The centralized system, designed to integrate carrier registration, licensing, and insurance filing through Login.gov identity verification, has generated substantial complaints from users unable to access core functions. Carriers report system errors preventing compliance activities, with error messages blocking legitimate access attempts. Industry compliance professionals have begun compiling bug reports due to the volume of issues exceeding official reporting channels. FMCSA designed MOTUS to reduce fraud and modernize outdated registration processes spanning decades, but operational challenges have created immediate compliance concerns for thousands of carriers dependent on the system.