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Chili's Refocuses Supply Chain Strategy on Customer Experience, Driving Sales Growth

FW Desk News

FreightWatch.News

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Monday, November 9, 2026

Chili's has restructured its supply chain operations to prioritize customer experience. James Butler has reordered the company's supply chain priorities, resulting in sales growth for the restaurant chain and its suppliers. The strategic shift focuses on ensuring consistency across locations. Suppliers working with Chili's have benefited from improved visibility and demand planning under the new structure.

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