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One in Six Supply Chain Firms Report Data Exposure Through AI Systems

One in six supply chain and logistics professionals have experienced incidents where customer or supplier information was exposed through artificial intelligence tools, according to a recent industry survey.

The findings underscore growing tensions between AI adoption and data security as companies grant these systems access to sensitive commercial information. Nearly four in five respondents said their company's AI tools could access customer pricing and margins, while two-thirds reported similar access to supplier pricing and rebate data.

When asked about data safeguards, 87% of professionals expressed confidence their AI systems kept sensitive information properly separated. Yet 63% acknowledged some overlap between supplier and customer data across their platforms.

A significant portion of companies face external pressure on this issue. Nearly two-thirds of respondents said suppliers or customers had inquired about their data protection practices, with 30% reporting those conversations influenced vendor selection decisions.